Terms and Conditions

Terms and Conditions – Aseda Mobility

Effective Date: January 30, 2026
By accessing or using Aseda Mobility, including our website, mobile application, or related services, you agree to comply with these Terms and Conditions. If you do not agree, you must not use the platform.

1. Definitions

• Platform/Service: Refers to Aseda Mobility, including the website, mobile app, and services offered.
• User/Renter: Any individual or entity renting vehicles through the platform.
• Owner: Any individual or company providing vehicles for rent.
• Vehicle: Any car, van, or motor vehicle available for rent through the platform.
• Booking: A confirmed rental agreement between a user and vehicle owner facilitated by the platform.

2. Eligibility

• Users must be at least 21 years old.
• Users must have a valid driver’s license recognized in the applicable jurisdiction.
• Users must provide accurate and up-to-date personal, contact, and payment information.
• The platform reserves the right to verify user identity before completing any booking.

3. Account Creation and Security

• Users are responsible for maintaining account confidentiality, including passwords and login credentials.
• All activities conducted under a user’s account are their responsibility.
• Users must notify the platform immediately in case of unauthorized access or security breaches.
• The platform may suspend or terminate accounts for misuse, fraud, or breach of these terms.

4. Vehicle Booking

• All bookings are subject to vehicle availability and confirmation by the owner.
• Users must confirm rental duration, fees, and any additional charges before completing a booking.
• Special requests (e.g., child seats, GPS) must be indicated during booking and are subject to owner availability.
• The platform is not responsible for unavailability due to unforeseen circumstances.

5. Payment Terms

• All payments must be made using authorized payment methods.
• The platform may require deposits or security holds on credit/debit cards.
• Rental fees are non-refundable except as specified in the cancellation/refund policy.
• Users are responsible for any taxes, tolls, fines, or fees incurred during rental.

6. Cancellation and Refund Policy

• Users may cancel a booking according to the cancellation policy displayed at booking.
• Refunds, if applicable, will be processed within 5-10 business days via the original payment method.
• Owners may cancel bookings due to vehicle unavailability, maintenance, or emergencies; in such cases, users will receive a full refund.

7. Vehicle Use and User Obligations

Users agree to:

• Drive in compliance with traffic laws and regulations.
• Use the vehicle for legal purposes only; not for racing, off-roading (unless permitted), or sub-rental.
• Return the vehicle in the same condition as received, except for normal wear and tear.
• Report accidents, damages, theft, or mechanical issues immediately to the platform and authorities if required.
• Not consume alcohol or drugs while operating the vehicle.
• Pay for fuel, tolls, parking, and any fines incurred during the rental.

8. Fuel Policy and Refill Charges

• Vehicles are provided with a specific fuel level (usually full) documented at departure.
• Renters must return the vehicle with the same fuel level as received.
• Fuel Refill Charge: If the vehicle is returned with less fuel than at departure, the renter will be charged for the missing fuel plus a service fee.
• This charge will be calculated upon return and must be paid immediately by the renter.

9. Vehicle Damage and Charges

• The renter is responsible for returning the vehicle in the same condition as received, excluding normal wear and tear.
• Damage Charge: Any new damage found upon return (scratches, dents, interior damage, etc.) will be assessed and charged to the renter.
• The renter agrees to pay for any necessary repairs, cleaning fees (for excessive dirt or smoking), or replacement parts.
• If the damage exceeds the security deposit (if applicable), the renter is liable for the remaining balance.

10. Insurance and Liability

• Basic insurance coverage is included as per platform policy, but users may be liable for deductibles.
• The platform is not liable for personal belongings left in the vehicle.
• Users are fully liable for damages resulting from negligence, violation of laws, or breach of these terms.

11. Limitation of Liability

To the fullest extent permitted by law, Aseda Mobility shall not be liable for indirect, incidental, special, or consequential damages, including loss of profits, data, or goodwill, arising from the use of our services.

12. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective upon posting. Continued use of the platform constitutes acceptance of the revised terms.

13. Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction where Aseda Mobility operates.

14. Contact Information

For questions regarding these terms, please contact us at info@asedamobility.com.